Terms of Service

Introduction & Acceptance of Terms of Service These Terms of Service ("Terms") apply to the use of Lalatoon services ("Service") provided by the following companies:

Lalatoon Co., Ltd., 11th Floor, D&Y Building, 12 Teheran-ro 38-gil, Gangnam-gu, Seoul, South Korea
Lalatoon NL B.V., Bedrijvenweg 10, 1424PX De Kwakel, Netherlands

(hereinafter referred to as "Lalatoon", "the Company", "we", "us", or "our"), and apply to all users ("Users", "you", "your"), including both members ("Member") and non-members ("Guest"). By using our Service, Users agree to our Terms(https://www.lalatoon.com/en/help/access_terms), our Privacy Policy(https://www.lalatoon.com/en/help/private_terms), and any other policy, rules or codes of conduct relating to the Users’ use of our Service. Please read our Terms and Privacy Policy before using our Service, if you do not consent to our Terms and Privacy Policy, you must stop using our Service. We may at any time, and at our discretion, revise these Terms and Privacy Policy. We will notify you of major revisions to these Terms and/or Privacy Policy through the Notice List (https://http://www.lalatoon.com/en/help/notice_list). It is your responsibility to review the newest versions of Terms and Privacy Policy.  

Service When creating an account with an e-mail address, you must use your own valid e-mail address. When creating an account with a social account, you must use your own social account. If you use an invalid e-mail address to create an account, intentionally or unintentionally, you are responsible for not receiving important information such as company news, service use, and etc. You must be at least fourteen (14) years old to use the Service. You must affirm to us that you are either more than eighteen (18) years old, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms mentioned in our Terms. If you are under thirteen (13) years old, please do not use the Service.

 

Purchasing Coins 1. A user may obtain coins by paying the price determined by us. The purchase method of coins, purchasing unit, currency, payment method, etc are made available on the website. 2. Paid Coins are valid until 5 years starting from the date of purchase. Bonus Coins are valid until 1 year starting from the date of receipt. Coins can only be used within the expiration date and any remaining coins will expire after the expiration date. No refund is possible for coins that have expired. 3. The coin purchase method and prices are subject to change. 4. Coins purchased or received by a user do not generate any profit from interest. 5. When purchasing coins, the user can choose the method of payment from the options provided by us. 6. Due to changes in the exchange rate, the actual amount charged to the user may differ from the amount the user expects to pay to us at the time of purchase. 7. Purchased coins will be credited to the user's account that made the purchase.  

Bonus Coins and Use 1. We can give bonus coins to users free of charge or based on purchased coins through events, etc. 2. Bonus coins are non-refundable. 3. Bonus coins are deducted prior to Regular Coins that have been purchased and this applies to similar types of bonus coins. Bonus coins with a faster acquisition period are deducted first. 4. If bonus coins stored on the APP or WEB are used on other devices through linked accounts, the bonus coins and regular coins held by the account will be deducted first and then deducted in the following order: bonus coins stored in linked account and then regular coins stored in the linked account. 5. We may limit or change how bonus coins can be used. Specific information regarding updates will be published within Lalatoon.  

Linked accounts and Use 1. Email or SNS accounts can be linked to only one device account at a time. 2. You can use the coins you have in your APP or WEB account on other devices through linked accounts. However, coins purchased on the APP will be deducted first on the APP and the coins purchased on the WEB will be deducted first on the WEB. 3. Through linked accounts, you cannot combine coins purchased on the Web and on the APP to make your payment for paid contents. 4. Content can be viewed on other devices through linked accounts. However, if the linked account is terminated, the right to use is no longer available.  

General We do not share personal information with external parties without prior consent from users unless when it is required by law. We are not liable in any way for the disclosure of personal information caused by you. You are responsible for maintaining the confidentiality of the password and username. You must not allow a third party to access your account. You may not transfer or assign any access to the Service, and other rights or licenses granted to you hereunder without our consent. We may restrict your username in case there is a chance of leakage of personal information, or if you are considered antisocial or against the customs, or mistaken as an administrator. We may send you notifications or news to your e-mail address or phone through SMS(MMS) that you provided to us when you created the account. We may also notify by posting on the Notice List. We may, for business or technical purposes, modify, amend, or change the Service in whole or in part. We may restrict or suspend the Service in whole or in part for the following instances. 1. When installing, repairing, or inspecting the Service 2. When facilities-based telecommunications business assigned by Telecommunications Business Act restricts the telecommunications service 3. When power failure, equipment failure, or overflow of internet traffic restricts the Service 4. When uncontrollable events such as natural disasters or national emergencies occur In case paid or free contents are not provided to you due to transition, failure, or merger of our business, we will notify you, take reasonable steps to stop any monetary damage incurred to you, and maintain the Service. When the contract between the content provider and us are terminated, the sale of the content may be suspended. We may use cookies to collect your de-personalized information without your consent to generate statistical data to improve, develop, and operate the Service. You may control the use of cookies by changing the settings of your browser. However, when cookie storage is refused, your ability to use some features may be limited. Suspicious Activity​ In a case when a user performs any of the following activities, the user may be restricted of use from lalatoon without any prior notice: 1. Attempt to hack, or otherwise abuse any system. 2. Transfer, sell or acquire the rights of a account to a third party illegally. 3. Falsification, crime tampering, theft, or act of fraudulent acquisition to the use of payment. 4. Web crawling webtoon contents using any appliance, collecting and distributing with abnormal procedure. 5. Repetitive access to the site with irregular action. 6. Any act related to copyright infringement of webtoon contents.

If a user engages in any of the activities above, lalatoon reserves the right to permanently terminate the account and/or reject any refund requests without any prior notice. Provision of Information & Advertisement We may post various information regarding the Service and advertisements on the Service, send e-mails, SMS(MMS), or Push Notification. Utilizing advertisements posted on the Service, and making transactions on the advertisement are matters between you and the advertiser. Any disputes or matters between you and the advertiser have to be solved between you and the advertiser, and we are not liable for any reason. Content Provision and User Rights 1. With respect to all the contents provided by Lalatoon, we grant the users only the right to use the contents for non-exclusive use. In the case of contents labelled with 'buy' or 'sell', the copyright and intellectual property rights for the contents themselves are not transferred to the users and only the right to use them is granted. 2. If the paid content you purchased does not have an expiration date, it can be used until the end of our service. However, this may not be applicable in the case of an unavoidable situation in which we are no longer able to provide services to our users, such as the termination of the contract between us and the content copyright holder. 3. Purchased paid contents are stored on the account that used coins and can be viewed through Lalatoon. 4. If the account is deleted due to deactivation, the right to view content will not be restored. 5. With respect to the content, if the contract with the copyright holder of the content is terminated, we shall suspend the sale of the content and shall notify this in advance." Changes in the Conditions of Content Use 1. We may change the terms and conditions of the previous or current content provided according to operational and technical needs. 2. According to the previous term, if the contents, usage, time, price, etc. are to be changed, the company shall notify and post the reason, the contents of the changed contents, and the effective date at least 7 days prior to such changes. 3. Notwithstanding the provisions of clause 1 and 2, we are subject to change the conditions of use of 'content' temporarily or in the long term to promote sale of contents, and the contents of clause 2 may be waived. Copyright of Contents You may not reproduce, distribute, rent, lease, sell, license, copy, modify or otherwise use the information you have obtained through our Service for profit. Any copyright infringement on the contents occurs, you are subjected to the related laws.  

Content Regulation 1. All lalatoon contents are protected under copyright law. Unauthorized use, sharing or duplication of lalatoon contents are strictly prohibited. 2. lalatoon does not condone any organization, or promotion of illegal contents. 3. lalatoon prohibits contents with any illegal activities involving minors, including but not limited to sexual activities involving underage children. 4. lalatoon does not condone contents with illegal activities such as excessive violence or non-consensual sexual activities. The inclusion of such contents may lead to moderation, alteration, or removal upon identification and evaluation. “Obligations” of “lalatoon” and the Users

[Obligations of “lalatoon”]

We do not sell, rent or share personal information you provided to use the Service to external parties. However, We may share personal information when we are required to by law such as investigations by related authorities, or Communications Standards Commission. We maintain appropriate measures to resolve complaints of users regarding the Service as soon as possible. We take measures to maintain the Service at all times, and to reduce any inconvenience of users in using the Service. [Obligations of “the Users”] You must represent and warrant that you will not, in connection with your use of the Service, violate the following rules and if you do, you are solely responsible on all matters caused by your violation. 1. Copying, or distributing any information or contents that you have obtained from our Service for profit without our prior consent. 2. Posting or distributing to the third party through e-mail or any other means anything that could infringe lalatoon’, and others’ patent, trademark, trade secret, copyright, and any other intellectual property. 3. Selling or transferring the account you created for the Service, or the account information to a third party. 4. Sending, posting, or distributing to the third party through e-mail or any other means any information, sentences, and shapes that could disturb the public order. 5. Collecting, saving, revealing other user’s personal information without our prior consent. 6. Entering false information when creating or changing the account, illegally using other user’s user id and password, impersonating to be others, or falsely stating your relationship with others. 7. Impersonating to be an employee or an administrator of lalatoon’, or using others’ names to post or send e-mails and messages. 8. Intentionally registering or distributing computer virus that could cause any malfunction of any equipment related to the Service or destroy information. 9. Sending information that could harm the Service, advertisements or Spam Mail against the receivers’ clear refusal. 10. Sending any words, sounds, writings, pictures, or videos that could incur shame, hatred, or fear to others that could interrupt others’ life. 11. Defaming or causing loss to others. 12. Accessing the weak points of the Service that was not fixed or missed by lalatoon to access undisclosed information, to change or alter information. 13. Violating any laws or policies of the Service 14. Obstructing the business of lalatoon.  

Privacy We may collect information to improve the content quality and the Service. We take appropriate measures to secure the collected information. All personal information of users is governed by related laws and Privacy Policy set forth by lalatoon.

Cancellation & Refund ​For Coin purchases Refunds are available within 7 days of the date of purchase if you have not used any coins at all. If there is any record of coins being used, refunds are not available. Limitations Please note that some cash based payments may not be refundable due to limitations with the payment provider​ Any incorrect purchases liable to us will be refunded in full through the same Payment Method you initially used. However, in case the same Payment Method cannot be used to refund, we will process the refund through other methods.​

Refund and Cancellation Policy

1. You may request for a full refund within 7 days of your purchase. 2. Cancellation or refunds of paid content are not available if any of the following applies. - Paid content that is immediately viewed upon purchase - Paid contents that have been viewed - Other cases prescribed by statute for the safety of the transaction. 3. Cancellation of paid content and refund of coin upon refund - In the event of cancellation or refund of paid contents, we will immediately withdraw the right to use paid contents and refund the 'Coins' or 'Bonus Coins' used for purchase to the users. However, if a member has any profit gained from the use of paid contents, the corresponding coins or bonus coins may be deducted. "  

Indemnification You agree to indemnify lalatoon against any losses, liabilities, claims, causes of action, and expenses (including reasonable attorneys’ fees and expenses) arising out of or relating to your use of the Service, and your violation of these Terms or any applicable law or regulation. You will not be required to indemnify lalatoon only when it did not cause any loss or unintentional.

 

Limitation of Liability We intend to make our Service available at all times, however we are not liable when the Service is not available due to reasons beyond our control such as natural disasters, or change of law or administrative rules. We are not liable for service failures caused by you. However, you will not be liable if the cause was reasonable or out of your control. We are not liable for reliability or accuracy of any information, data, or facts posted on our Service, except when it was caused by gross negligence or intentionally done. We are not liable for any damages arising out of loss of profits, or loss caused by using data from our Service. We are not liable for any claim or dispute between you and another user, or a third party that arises in whole or in part from the Service. Disputes We will take appropriate measures to resolve any issue, claim, or dispute between you and lalatoon that arises in whole or in part from the Service. If the dispute between you and lalatoon is not resolved, it will be submitted, commenced, and be heard in “Seoul District Court” of the Republic of Korea. The laws of the Republic of Korea will govern any dispute of any sort that might arise between you and lalatoon. Contact Information In case if you have any questions regarding the Terms of Service, please e-mail us at support@lalatoon.com  

Provision 

1. These terms and conditions are effective as of September 13 2024, and the previous terms and conditions shall be superseded and replaced by these terms and conditions.   

2. We may, at any time, and at our discretion, revise these Terms and Privacy Policy. We will notify you of major revisions to these Terms and/or Privacy Policy through the Notice List (https://global.lalatoon.com/en/help/notice_list).​