FAQ
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I can't reset my password! What do I do?A password reset may not work if a special character was used:
! @ # $ % ^ & * ( )
If any of the above special characters were used when changing or resetting a password,
there is a high chance of the password not changing or getting reset.
We recommend checking or changing your password to the standards found on Lalatoon.
If this does not work, please contact us at the 1:1 Customer Service Center. -
Is Lalatoon a legal site?Yes, we are a legal site.
All of the content put up on our site is copyrighted and we have
been given permission to publish the work(s) by the artists.
All of the profits made on Lalatoon are shared with the artists with
whom we have direct contracts to publish the comic on our platform.
In other words, by using Lalatoon, you are thanking the artists and
allowing them to continue making great stories! -
How do I keep track of the webtoon(s) I've read?You would first need an account to be able to keep track of
the webtoon(s) you have previously read so far.
On the upper left corner of the screen, there is an icon [MY]
where you can view your account information.
Click [Recently Read]
to view your reading history and pick up from where you left off.
If you have a list of selections you enjoy, we would recommend you to add them onto your [Favorites]. You will find a white heart button beside
the chosen webtoon series. Once the button is pressed, your webtoon series will be then added to your [Favorites]. -
I want to read the first episode. How do I access it?On the episodes list of the webtoon of your choice, click the red [First episode for free] button for access to the first episode.
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How do I sign up for a Lalatoon account?You can sign up for a free account on our main website.
If you look on the upper right part of our page there is a [Sign up] button.
If you are signing up through your mobile device, there is an icon on the left upper
part of your screen where you can view the menu. You can register
through the [Sign up] icon.
Make sure to agree to our Terms of Use and our Privacy Policy.
You can also make an account through other social media accounts
such as Facebook, Google, Yahoo, Line, and Twitter.
Please be aware that signing in with your social media account is different from signing in with
a regular account (email).
If you made an account through our social media options, please sign in by clicking any of the appropriate icons
in the [Sign in] screen. -
When is the Customer Service team available?Our working hours are based on Korea Standard Time (GMT+9).
Mondays ~ Thursdays: 10:00 - 19:00
Fridays: 10:00 - 17:00
Our Customer Service team does not work on the weekend or on Korean holidays.
We do not currently have a Customer Service number, so please send us your questions
through our 1:1 Customer Service option.